POS Systems in Chile 2026: Defontana, Bsale, Toteat and Rofex

When a Chilean business owner calls us asking about a POS system, the first question is always "how much does it cost?". The second one, after seeing the plans, is "and what exactly does that include?". The third, when they try to integrate the electronic receipt with the SII (Chile's tax authority), is "why isn't this working?".

Choosing a point-of-sale system in Chile in 2026 shouldn't be this complicated. But the reality is that plans come with fine print, prices in UF (Chile's inflation-indexed unit) creep up silently with inflation, and SII integration — which sounds standard — can be the bottleneck that blocks your operation from day one.

In this comparison we review four systems: Defontana (with its Tivendo POS module), Bsale, Toteat and Rofex. Pricing verified in April 2026, with real pros and cons, and the type of business each one was actually designed for.

A clarification before we start. In Chile, "POS" is colloquially used to refer to the Transbank card-reader machine. That's the payment terminal — the physical device. What we're comparing here is different: the POS software that manages the cash register, inventory, sales and — in some cases — the online store. None of the four systems in this comparison is a card-reader machine. All four are software applications and work with whichever payment methods you already use (cash, bank transfer, Webpay, MercadoPago).

Looking for the card-reader machine itself? This article won't help — talk to your bank or a payment processor directly. Looking for the system that runs your business — the website, the catalog, the stock and the register, all connected? Webiados' prices are published, no email required.

Important for non-Chilean readers. Three of these systems (Defontana, Bsale, Toteat) operate internationally in some form, but their core market is Chile and pricing/SII integration is Chile-specific. Rofex (the system we develop) is currently only available in Chile. If you're an international SMB looking for similar capabilities in your market, jump to the nearshore section at the end of the post.

If you already know your business profile, jump straight to the decision table at the end of the post.

Questions to ask yourself before choosing a POS in Chile

There's no universal checklist. What a boutique selling on Instagram Live needs is completely different from what a B2B company with integrated accounting needs. The most common mistake when choosing a POS is evaluating generic features instead of starting from your real operation.

Before reviewing systems, ask yourself these questions:

Do you already have a way to issue boletas (electronic receipts) or facturas (invoices)? Many Chilean businesses already solve DTE (electronic tax document) issuance with a separate platform — tuu.cl, OpenFactura, Alegra or others — and just need a POS that handles inventory, sales, and the online channel. In that case, whether the POS has DTE integrated or not stops being the deciding factor. If, on the other hand, you're starting from scratch and want everything in one system without additional configurations, then yes, you need a POS with native DTE included from day one.

Do you have, or plan to have, more than one branch? If yes, consolidated inventory across locations is critical. Not all systems solve this in the same way or from the same plan.

Do you also sell online, on social media, or in livestreams? The key question here isn't "does it have an online store?" but "does the stock between the physical store and the online channel update in real time or with a delay?". A delay of hours can generate overselling.

Do you run digital ad campaigns (Meta Ads, TikTok Ads, Google)? If you track conversions and optimize campaigns, you need the POS to send purchase events to the pixel. Not all systems do this — and of those that do, not all do it server-side.

Do you use a phone as your cash register, or do you need a native app? Not every business has a desktop PC at the register. A small shop, a market-stall vendor or a live seller needs to sell from their phone without installing complex software.

Are you willing to commit to an annual contract? Some systems require 12 months upfront before you've validated they work for your operation. If the answer is no, that also narrows the options.

The comparison at a glance

The data in the following cards was gathered directly from each system's official site during April 2026. Defontana and Bsale prices are published in UF (calculated at $40,120 CLP per UF as of April 30, 2026); they're shown as base price + VAT (IVA), which is how they're charged. Rofex publishes in UF + VAT (since September 23, 2026). Confirm current values on each system's official site before signing up.

*Bsale mobile app: mentioned without detail confirming if it's native or just web access. *Toteat: fixed fee + % sales model — confirm on official site. Pricing valid as of April 2026.

Rofex deducts the same stock at the counter and in the online store, but its branches (Pro and Full plans) share a single inventory, with no separate stock per location, and its connection to our boleta engine comes only with the “with boleta” plans. For the profiles where those limitations don't matter, the price difference is hard to ignore.

Defontana — for businesses with B2B invoicing on day one

Defontana is Chile's most established ERP. Its POS module is called Tivendo and can operate independently from the ERP or integrate with the Genesis ERP for an additional fee of one UF per month.

Who it's for. Mid-sized companies and SMBs that need B2B electronic invoicing from day one, manage multiple warehouses or branches, and want a single ecosystem where the POS, accounting, and inventory all talk to each other. It's not designed for a corner store digitizing its register — it's built for businesses with an accounting department or active external accountant.

Concrete strengths. DTE included in its paid plans (the Digital plan brings 2,000 DTE, per its page as of October 15, 2026); check the current plans on their site. Native iOS and Android apps available from the Digital plan. Multi-branch with unlimited warehouses mentioned as part of the value proposition. Long history in the Chilean market with local support and over 25,000 companies using the Defontana ecosystem.

Real weaknesses. The entry plan is the Digital plan, at 1.5 UF + VAT/month (per its page as of October 15, 2026); check the current plans on their site. Adding the Genesis ERP integration tacks on another UF per month. UF-indexed pricing rises with inflation without warning, making long-term budgeting harder. For a small SMB that doesn't need ERP, the system can feel excessive.

To see current plans with up-to-date UF values: Defontana Tivendo official site.

Defontana is the right choice if: your business invoices in B2B from the start and needs factura electrónica type 33 without additional setup, you manage multiple branches with consolidated inventory, or you already use the Defontana ecosystem and need POS to integrate with the same environment.

Bsale — for mid-size retail with e-commerce

Bsale is one of the most-used systems by Chilean mid-size retail. Its clearest differentiator isn't features — it's commercial conditions: no permanence contract, cancel any month you want, and a 30-day free trial without a credit card.

Who it's for. Mid-size retail that needs solid DTE, in-store POS, inventory control, and — in the Omnicanal plan — a synchronized online store. Companies with multiple branches that want to pay only for what they use. Businesses that don't want to take the risk of an annual contract before validating the system works for their real operation.

Concrete strengths. DTE (boleta and factura) included in all plans, with 1,000 DTE/month included in the base fee. No-fault cancellation — "you can cancel any month" per their site. 30 days free. Support via WhatsApp, chat, and online meetings. Mercado Libre and Google Shopping integration available as add-on.

Real weaknesses. The Básico plan ($60,180 + VAT/month) only includes electronic invoicing and quotes — it does not include POS or inventory. To get POS, you need the Estándar plan ($76,228 + VAT/month). For an integrated online store, the Omnicanal plan ($116,348 + VAT/month). Each additional branch costs another UF per month. Stock between physical store and online doesn't sync in real time natively — it requires intermediate processes.

To see current plans: Bsale official site.

Bsale is the right choice if: you need solid DTE (boleta + factura) with POS included, want the flexibility to cancel without an annual contract, have or plan to have multiple branches, or need an online store that coexists with your physical point of sale.

Toteat — the restaurant specialist

Toteat doesn't compete in the same segment as the other three systems. It's a vertical POS specialized in food service: restaurants, bars, cafés, dark kitchens, and gastronomic chains. If your business doesn't serve food, you can skip this section.

Who it's for. Food businesses that need table management, digital orders, Kitchen Display System (KDS — kitchen-side screen receiving orders in real time), and direct integration with delivery apps. For that specific context, Toteat has features no generic POS offers.

Concrete strengths. Total restaurant specialization — the system is built around restaurant operations, not adapted from generic retail. DTE included. 365-day support with monthly training included. Verified integrations with Rappi, PedidosYa, and Uber Eats. Digital QR Menu so customers order from their phone.

Real weaknesses. Pricing model differs from the rest: it charges a fixed monthly fee plus a percentage of net sales, according to information published on their site as of April 2026. For a high-volume restaurant, the real cost can be considerably higher than the base rate. Multi-branch requires the Plan Corporativo, from $179,900 + VAT/month. No retail online store — it's not their value proposition.

To see plans with variable rate detail: Toteat official site. Calculate the real cost for your monthly sales volume before signing up.

Toteat is the right choice if: you have a restaurant, bar, café, or dark kitchen, you need table management and digital orders, you want to integrate with the most-used delivery apps in Chile, and you're not looking for generic retail.

When Rofex is the right answer

Rofex is a product developed by Webiados available at rofex.cl — we wrote this article ourselves. We have a conflict of interest, so I'll state it before continuing: what follows is also honest about what Rofex does not do. If you need DTE on day one, Defontana or Bsale are better choices. If you need to track each branch's stock separately, also. If your business is a restaurant, also compare with Toteat, which is built only for restaurants. Rofex is currently only available in Chile — if you're outside Chile, see the nearshore section at the end of this post.

Profile 1: a shop that sells at the counter and on social media with one stock

The classic problem: you sell a product at the counter while your online store still shows it as available. Whoever buys next finds out there is none, and you have no stock to ship.

Rofex solves this with a single stock: when one unit is sold at the physical register, the online store deducts it, and the other way around. Your online catalog has a link you share on Instagram, TikTok or WhatsApp, and what sells there comes off the same stock as the counter. The online store comes with the Pro and Full plans; Free and Minimarket are register and stock only.

Profile 2: corner store, liquor store, or neighborhood bakery

If what you need is a simple POS — record sales, manage inventory, know how much you sold today — Rofex has a free plan (one user and up to 100 products, with register and stock) and its cheapest paid plan is Minimarket, at 0.75 UF + VAT per month (as of September 29, 2026, about CLP $36,637 with VAT; current plans and prices are on rofex.cl). Neither includes an online store (that's Plan Pro), but both include the physical POS and inventory control.

A beauty store uses Rofex to manage its product inventory and record daily sales at the register. For a business like that, which needs inventory and a simple register, an ERP or a plan built around advanced invoicing is usually more tool than it will use: compare against the plans shown above before deciding.

Profile 3: boutique with variants (size, color, flavor, fragrance)

Managing variants in most POSs is painful: a "white t-shirt" product with sizes XS, S, M, L, XL is actually five SKUs with independent stock. Rofex handles variants with their own stock per variant, integrated with the online store. When the S size runs out, the online store reflects it automatically.

The Pro and Full plans also include price tiers for wholesale customers — useful for stores selling both to end consumers and resellers at different prices. Sweet Style, a Chilean perfume and goods store running on Rofex, manages its catalog this way with variants by brand and presentation, selling both retail and wholesale.

Navautos (navautos.cl), an auto-parts store in El Bosque, has its own website running on the Rofex engine, and will use the Rofex point of sale in its physical store.

View Rofex plans and pricing →

What Rofex does NOT do (yet)

For this comparison to be useful, here's what Rofex doesn't have today:

• The connection to the boleta engine comes only on the “with boleta” plans. Webiados' engine is authorized by the SII; to issue, your business is certified with the SII and we handle that process. Plans without boleta do not connect.
• No stock per branch. (Updated September 28, 2026.) Since September 26, 2026, the Pro and Full plans let you have branches: each one with its own register and cash closing, and every sale is recorded at the branch where it happened. But there is a single inventory for all of them: selling at one branch deducts from the same stock the others see. There are no separate warehouses or transfers between branches, and online store orders are recorded at the head office.
• No native mobile app. Rofex works in the phone's browser (responsive web), but it's not a downloadable app from the App Store or Google Play.
• Restaurants: the Restaurante plan covers it, with limits. Per rofex.cl, it brings ordering from the table with a QR code, the order ticket on a kitchen screen and an open tab per table; it doesn't split the bill by item yet, only in equal parts. If your operation is a large dining room, compare it with Toteat.
• No professional booking. If you need complex online reservations with multiple services and providers, Rofex doesn't cover that yet.

If, after reading this, you think your business fits one of the three profiles above, you can start with the free plan, no card and no end date:

Create my free Rofex account →

Which POS to choose for your business

If you read everything above, you have full context. If you came directly here from the intro, that works too: the table below cross-references business type with the best option available as of April 2026.

A warning: this table deliberately simplifies. There are contexts where the right answer depends on variables not in this list. Use it as a starting point, not as a definitive oracle.

Does your business fit one of the profiles where Rofex wins? Start free with Rofex →

Common mistakes when choosing a POS (and how to avoid them)

Based on the consultations we receive frequently, these are the most repeated mistakes when evaluating a POS in Chile:

1. Comparing entry prices without checking what each tier includes

Bsale's Básico plan doesn't include POS — only electronic invoicing. Rofex's Free and Minimarket plans don't include an online store. Comparing entry prices without checking exactly what each plan unlocks is the surest way to get a surprise in month two.

2. Not testing the SII integration before migrating

The promise of "DTE included" doesn't mean integration works without friction from day one. Digital certificates, SII folios, purchase and sales books — every detail has technical nuances. Before migrating your operation to a new system, demand a real test issuing receipts to the SII in a staging environment or with test folios.

3. Buying hardware that only works with that POS

Sales terminals and receipt printers that only integrate with the system you're evaluating are a dependency trap. If you change provider, the hardware becomes useless. Any good POS should work with standard market hardware or not require special hardware.

4. Signing an annual contract without a real operational trial period

A 30-minute demo isn't enough to know if a system works for your specific operation. Demand the full trial period before committing to any contract. If the provider doesn't offer a free trial or no-fault cancellation, that itself is a red flag.

5. Evaluating the right system for the wrong profile

Toteat is brilliant for restaurants — and a bad choice for a boutique. Rofex is for shops that sell at the counter and online with a single stock; the electronic boleta connects separately, with your business's SII certification. Defontana makes sense for companies with integrated accounting — and is overkill for a corner store. Before evaluating features in detail, confirm the system is even designed for your business type.

Is there a POS with no monthly fee?

Yes: Rofex Free, at $0 a month, with no end date and no card needed to create the account. What it includes and what it doesn't is on rofex.cl/para/gratis (Spanish). The entry plans of the other systems are in the comparison above.

What Rofex Free includes:

• A register with cash, bank transfer and card (you run the card on your own terminal and Rofex records it).
• Up to 100 products, loaded by hand or from an Excel sheet.
• Stock goes down with every sale.
• End-of-day cash closing: what there should be, what you counted and the difference.
• Today's and yesterday's sales on the dashboard, and a download of your sales as a file that opens in Excel.

What it does NOT include:

• An online store or online card payments.
• Boleta: the Free plan can't add it.
• More than 1 user.
• Reports older than two days.

If you need more products, boleta or an online store, you move to a paid plan: the table above shows each system's entry price.

Frequently asked questions

Create your free account at Rofex →

Outside Chile? The nearshore option

Rofex and the other three systems are primarily Chilean products. If you're an SMB or growing business in the US, Canada, or anywhere outside Chile and you're looking for a POS with similar capabilities — real-time physical↔online inventory, integrated online store, native marketing pixels, no annual contract — the right path is rarely an off-the-shelf product. It's usually a custom build tailored to your operation, your tax integrations (whatever your country's equivalent of the SII is), and your existing payment processors.

At Webiados we work with international clients on custom POS, e-commerce, and operational software, with the same engineering team that built Rofex. The nearshore advantage: same time zone as the US, English-speaking team, premium engineering at competitive rates. Let's set up a call if that's the path you're exploring.

Need the website and the system around the point of sale too? Every price is published at webiados.com/en/precios.